Industry Support
IT Support for Real Estate Companies
For property teams balancing office administration, mobile agents, client communication, shared files, and remote access.
Mobile Property Teams
IT Support for Agents and Office Teams
An agent needs email or file access between appointments while office staff need calendars, shared documents, printers, and reliable communication tools.
- Mobile agents and office teams
- Email, calendars, and shared documents
- Laptops, tablets, and smartphones
- Remote access across properties and locations
Communication and Collaboration Needs
- Agent device support
- Email and calendar reliability
- Cloud file sharing
- Onboarding, offboarding, and remote access
Service Delivery
Support Beyond the Main Office
A remote helpdesk supports agents and office users while cloud administration and documented access changes reduce delays when teams change.
Common platforms and devices
Issue Flow
Remote Access and Device Support
- 1
Agent or office user reports the issue
- 2
Support confirms device, location, and client impact
- 3
Troubleshoot the account, application, or device remotely
- 4
Record access changes and follow-up actions
Agents regain access faster
Client communication is less disrupted
Shared files and calendars have clearer ownership
Recommended Services
Services Relevant to Real Estate Companies
These services address the priorities described above. The agreed scope will identify what MPS manages directly, what remains with your team, and when another vendor is involved.
Remote IT Support
Remote troubleshooting and helpdesk support for users, devices, accounts, cloud tools, and daily IT issues.
Microsoft 365 & Intune Services
Microsoft 365 and Intune support for users, licenses, mailboxes, Teams, SharePoint, OneDrive, MFA, and devices.
Google Workspace Support
Google Workspace support for Gmail, Drive, shared drives, users, groups, Calendar, Meet, security, and onboarding.
Keep Agents and Office Teams Connected
Tell us how your team uses email, calendars, cloud files, and mobile devices across locations.