MPS IT Solutions
IT Solution

Microsoft 365 and Intune Services for Modern Workplaces

MPS IT Solutions supports Microsoft 365 and Intune environments for businesses that need practical administration and user support. We help with user creation, license assignment, Exchange mailbox issues, Teams access, SharePoint permissions, OneDrive sync problems, MFA setup guidance, shared mailbox configuration, Intune device guidance, and basic admin support.

Service Overview

MPS IT Solutions supports Microsoft 365 and Intune environments for businesses that need practical administration and user support. We help with user creation, license assignment, Exchange mailbox issues, Teams access, SharePoint permissions, OneDrive sync problems, MFA setup guidance, shared mailbox configuration, Intune device guidance, and basic admin support.

Best fit

Best for organizations using Microsoft 365, Teams, SharePoint, OneDrive, Exchange Online, Intune, and company-managed devices.

Learn how IT outsourcing works

Common Business Challenges

  • Microsoft 365 users and licenses are not managed efficiently.
  • Remote teams need secure collaboration and file access.
  • Device compliance and endpoint policies need better structure.
  • User onboarding, offboarding, and access control need repeatable processes.

What MPS IT Solutions Provides

  • Microsoft 365 user, license, mailbox, group, and permission administration support.
  • Exchange Online, Teams, SharePoint, OneDrive, and shared mailbox troubleshooting.
  • Intune endpoint guidance for supported devices, policies, and compliance visibility.
  • MFA, secure access, and collaboration settings guidance without overclaiming compliance.

Scope Boundaries

  • Tenant changes, license impact, security settings, and policy changes are confirmed before implementation.
  • Advanced compliance, legal discovery, and security audits are outside standard support unless scoped.
  • Microsoft service outages or vendor limitations may affect resolution timelines.
Features & Benefits

Microsoft 365 & Intune Services Built Around Business Operations

Each service is designed to reduce operational friction, improve productivity, and support reliable business technology through a remote-first and outsourced support model.

Key Features

  • Microsoft 365 setup
  • User and license management
  • Exchange Online support
  • Teams, SharePoint, and OneDrive support
  • Intune endpoint management
  • Device compliance policies
  • Conditional access guidance
  • User onboarding/offboarding
  • Microsoft 365 security best practices

Business Benefits

  • Improve collaboration for remote and office teams
  • Strengthen endpoint and access management
  • Reduce Microsoft 365 administration workload
  • Improve user lifecycle processes
  • Support a secure modern workplace
Practical Examples

Common Microsoft 365 Issues We Help With

These examples help business owners understand the kind of practical work that can be included when the support scope is defined.

1

User and license setup for new employees and role changes

2

Teams and SharePoint access, permissions, and collaboration issues

3

OneDrive sync issues, Exchange Online support, and email troubleshooting

4

Shared mailbox configuration, Intune device support, MFA, and secure access guidance

Service Process

How We Deliver Microsoft 365 & Intune Services

A structured process helps make support, implementation, documentation, and improvement work predictable and aligned with your business needs.

1

Review the Microsoft 365 tenant, users, licensing, and security posture.

2

Plan improvements for administration, collaboration, and endpoint policies.

3

Implement agreed changes and document management workflows.

4

Provide ongoing user support, administration, and improvement guidance.

Related Services

Services That Often Work Together

Combine related services to build a stronger IT solutions model for your users, systems, infrastructure, and daily operations.

End-User Support

User-focused helpdesk support for accounts, email, applications, devices, access, onboarding, and offboarding.

Common issue

Employees lose time waiting for IT help.

Business value

Improve employee productivity

Explore End-User Support

Google Workspace Support

Google Workspace support for Gmail, Drive, shared drives, users, groups, Calendar, Meet, security, and onboarding.

Common issue

Google Workspace users, groups, and access are not managed consistently.

Business value

Improve collaboration across business teams

Explore Google Workspace Support

Cybersecurity Support

Practical cybersecurity guidance for MFA, secure access, endpoint hygiene, email risk, user awareness, and risk reduction.

Common issue

Businesses need stronger security without unnecessary complexity.

Business value

Reduce common security risks

Explore Cybersecurity Support

Need Help With Microsoft 365 & Intune Services?

Talk to MPS IT Solutions about the right support scope for microsoft 365 & intune services and related business technology needs.