Industry Support
IT Support for Schools & Colleges
For schools and colleges supporting staff, administrators, classrooms, labs, shared devices, and cloud learning platforms.
Learning Environments
Reliable Technology for Learning Environments
A Wi-Fi issue affects a classroom, a staff account cannot access a shared drive, or a lab device needs help while the internal administrator is handling other priorities.
- Classrooms, labs, and administration
- Shared and assigned devices
- Campus Wi-Fi and printers
- Google Workspace or Microsoft 365
Classroom, Office, and Admin IT Needs
- Staff and admin user support
- Classroom and lab devices
- Wi-Fi reliability
- Account and collaboration-platform administration
Service Delivery
Support Across the Campus
Support can combine remote user help, cloud administration, network troubleshooting, device coordination, and documentation for repeatable education workflows.
Common platforms and devices
Issue Flow
Support Areas for Education Teams
- 1
Identify whether the issue affects one user, a room, or a wider service
- 2
Prioritize teaching and administration impact
- 3
Resolve remotely or coordinate an on-site dependency
- 4
Record the affected system and repeatable fix
Staff have a clearer support path
Classroom disruptions are easier to triage
User and device administration becomes more consistent
Recommended Services
Services Relevant to Education / Schools & Colleges
These services address the priorities described above. The agreed scope will identify what MPS manages directly, what remains with your team, and when another vendor is involved.
Network Support Services
Remote support for internet, Wi-Fi, VPN, routers, switches, connectivity issues, and network documentation.
Microsoft 365 & Intune Services
Microsoft 365 and Intune support for users, licenses, mailboxes, Teams, SharePoint, OneDrive, MFA, and devices.
Google Workspace Support
Google Workspace support for Gmail, Drive, shared drives, users, groups, Calendar, Meet, security, and onboarding.
Plan a Clearer Education IT Support Process
Share your staff, devices, platforms, locations, and recurring technology issues with MPS IT Solutions.